Retention

Notices, churn and coach load

Sample data
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101
Churned members
-3 vs last month
8
Currently on notice
Leaving, but still paying
186
Active members
No notice on file
5
Notices this month
-2 vs last month
31.6 days
Average notice period
Notice given to membership end

Notices and endings

Notices given each month, and memberships that actually ended

Notices givenMemberships ended

The final month is still in progress.

Recent notices

Newest first

  • Alex Byrne

    Priya · notice 5th Nov

    On notice

  • Mia Aziz

    Tom · notice 5th Nov

    On notice

  • Rosa Kelly

    Priya · notice 4th Nov

    On notice

  • Ben Fraser

    Priya · notice 2nd Nov

    On notice

  • Mia Wright

    Tom · notice 2nd Nov

    On notice

  • Sam Aziz

    Jen · notice 31st Oct

    On notice

  • Katie Byrne

    Tom · notice 26th Oct

    On notice

  • Leah Aziz

    Aisha · notice 23rd Oct

    On notice

When notice gets given

Average day of the month notice lands, by month

13th

Typical day of the month
across the last 12 months

The final month is still in progress.

Notices per coach

From the check-in tag on each contact

Billing vs notice timing

Where in the month money is taken, and where notices land

Payments takenNotices given

Each line is a share of its own total, so the two are comparable despite very different volumes.

Payment to notice

How long after a charge people tell you

3 days

is when most notices arrive after a payment · median 5 days

Days from a member’s last payment to their notice. All 109 notices had a payment on record.